1. Introduction

At Hitch Quick, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, or transportation services.

2. Information We Collect

Personal Information: We collect information that identifies, relates to, or describes you, including name, email address, phone number, postal address, payment information, and government-issued identification in some cases.
Location Data: With your permission, we collect precise location data to facilitate pickup and service delivery.
Usage Information: We collect information about how you interact with our services, including IP address, device information, browser type, and pages visited.
Transaction Information: We collect details about your bookings, trips, and payment history.

3. How We Use Your Information

We use your information to:
• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Develop new products and services
• Monitor and analyze trends and usage
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize your experience and provide content or features that match your profile and interests

4. Information Sharing

We may share your information with:
Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer service.
Transportation Providers: Your information may be shared with drivers to facilitate your ride.
Business Partners: We may share limited information with business partners who offer joint promotions or products.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. While we take reasonable steps to secure your information, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:
• The right to access and receive a copy of your personal data
• The right to rectify or update your personal data
• The right to delete your personal data (subject to certain exceptions)
• The right to restrict or object to our processing of your personal data
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our services may not function properly without cookies.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on this page with a new effective date.